Customer Service
We appreciate that you've chosen Kay Jewelers. How can we enhance your Kay experience today?
The cost of ESP is based on the amount of your jewelry purchase, as follows:
LIFETIME ESP PRICE LIST
| Cost of your Purchase (Price Range) | ESP Price |
| $1 - $75.99 | $19.99 |
| $76 - $100.99 | $29.99 |
| $101 - $150.99 | $39.99 |
| $151 - $200.99 | $49.99 |
| $201 - $350.99 | $54.99 |
| $351 - $450.99 | $59.99 |
| $451 - $500.99 | $69.99 |
| $501 - $750.99 | $74.99 |
| $751 - $1000.99 | $84.99 |
| $1001 - $1300.99 | $99.99 |
| $1301 - $1500.99 | $119.99 |
| $1501 - $1800.99 | $129.99 |
| $1801 - $2000.99 | $139.99 |
| $2001 - $2500.99 | $149.99 |
| $2501 - $3000.99 | $159.99 |
| $3001 - $3500.99 | $169.99 |
| $3501 - $5000.99 | $189.99 |
| $5001 - $6000.99 | $229.99 |
| $6001 - $7000.99 | $249.99 |
| $7001 - $10000.99 | $299.99 |
| $100001 + | $329.99 |
*To obtain authorized service under the Extended Service Plan, the covered goods must be taken to any Kay Jewelers location. (Purchases may not be returned to kay.com for service.)This requirement applies to all in-store and online purchases.